Privacy Policy

At RAGHAD KHAMIS, your privacy is our priority. We are committed to protecting your personal data and being transparent about how we use it. This policy explains what information we collect, how we use it, and your rights regarding your personal information.

1. Information We Collect

We may collect the following information when you interact with our store:

• Personal Information: Name, email address, phone number, billing and shipping addresses.

• Order Information: Items purchased, order history, payment method (processed securely by third-party payment providers; we do not store credit card details).

• Technical Information: IP address, browser type, and device information to improve website functionality.

2. How We Use Your Information

We only use your personal data for legitimate business purposes, including:

• Order Fulfillment & Delivery: To process, confirm, and ship your purchases.

• Customer Service: To provide support and respond to inquiries.

• Marketing (Optional): To send you updates, promotions, or offers from RAGHAD KHAMIS if you have subscribed.

• Website Improvement: To analyze usage and improve user experience.

3. Sharing of Information

We respect your privacy:

• We do not sell, rent, or trade your information to third parties.

• We may share limited details only with:

  • Courier/Delivery partners – to ensure successful delivery.

  • Payment processors – to securely handle payments.

  • Email/Marketing services – if you opt-in to receive updates.

All third-party providers are required to protect your data and use it only for the purpose we authorize.

4. Data Retention & Security

• We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• We implement industry-standard security measures (encryption, restricted access, secure servers) to protect your personal information.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Request deletion of your data (subject to legal or contractual obligations).

• Withdraw consent from receiving marketing communications at any time by clicking “unsubscribe” or contacting us directly.

6. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your shopping experience and understand browsing behavior. You can manage or disable cookies through your browser settings.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

8. Contact Us

If you have any questions or requests about this Privacy Policy or your personal data, please contact us:
📧 raghadkhamis09@gmail.com Phone:+972-50-9491888

🔒 Summary: At RAGHAD KHAMIS, we protect your privacy, never sell your data, and only use your information for delivery, order management, and optional brand marketing.